Careers

Bonitasoft is looking for a motivated and skilled Technical Support Engineer.

As such, you provide answers to technical product questions from BonitaSoft customers.

Your main objectives are to ensure customer satisfaction, efficiently and within the terms of the customer-specific service level agreements (SLAs).

You will report to the (English and French speaking) Technical Support manager, located in Grenoble France, but will be part of the local Support team in San Francisco.

As a Technical Support Engineer at Bonitasoft, you will:

• Reproduce problems reported by customers, and ultimately respond with a solution. If the problem requires help from other departments, you passe on customer inquiries and follow up to ensure they are handled by them.
• Communicate solutions with a strong Customer Satisfaction mindset.
• Provide the R&D team with detailed description of problems faced by customers.
• Create reports on bugs, product gaps and incomplete documentation.
• Participate in projects to help define new and maintenance releases versions of products.
• Maintain up-to-date technical knowledgebase.

Who we’re looking for:

You thrive in a dynamic environment and possess the following skills:

• Technical requirements:
  •  Linux and Microsoft Windows environments
  • Java programming & deployment architecture (J2EE, container)
  • SQL experience and proficiency (DAO, MySQL, SQL Server, Oracle)
• Bachelor of Science in engineering, computer science, math, or science
• 2 years’ experience in Technical Customer Support
• Strong verbal and written communication skills
• Strong ability to listen, understand, analyze and write solutions clearly and concisely
• Tenacious problem-solver with strong analytical/QA mindset
• Ability to maintain focus in an environment with frequent interruptions
• Ability to meet short deadlines under pressure
• Team player (support team often work together on planning and issues resolution, and with other BonitaSoft teams on roadmap and other planning)
• Ability to work flexible hours (BonitaSoft has global customers, and distributed teams)
• Ability to work in a multicultural and geographically diverse organization

These would be a plus:

• French: some oral and written proficiency
• Familiarity with Bonita Open Solution

If you want to accelerate you career growth and this position makes career sense to you, we’d love to hear from you!

Dans le cadre d’un remplacement de congé maternité et sous la responsabilité du Directeur Administratif et Financier, Bonitasoft recherche un(e) assistant(e) comptabilité pour son bureau de Grenoble. En tant que tel, vous êtes le/la garant(e) de la comptabilité auxiliaire et de la trésorerie générale. 

En tant qu’assistante comptabilité chez Bonitasoft, vous devez:

• Tenir la comptabilité auxiliaire (clients/fournisseurs),
• Saisir les fiches partenaires ainsi que les factures dans le logiciel Quadra facturation,
• Gérer les notes de frais des salariés,
• Classer et archiver les pièces comptables,
• Faire le suivi budgétaire,
• Dans le logiciel Quadra comptabilité, saisir les règlements, les éléments liés aux fournisseurs et faire le rapprochement bancaire,
• Faire la relance clients,
• Gérer les commandes fournitures et le suivi des stocks pour nos bureaux de Grenoble et Paris,
• Etre en relation avec notre cabinet comptable.

Qui nous cherchons:

Diplômé(e) d’un Bac+2 type BTS comptabilité ou Assistante de gestion PME PMI,

Une expérience de 2 à 3 ans sur un poste similaire,

Connaissances du logiciel Quadratus,

Connaissances en comptabilité générale,

Maitrise des outils bureautiques.

 Avec ceci, c’est encore mieux:

Anglais,

Connaissances de Salesforce.

Vous aimez travailler dans un environnement dynamique où le sens du service est un atout majeur. Rigueur, dynamisme, proactivité et professionnalisme sont d'autant d'atouts qui vous permettront de mener à bien vos missions.

BonitaSoft est l’éditeur open source leader de solutions de gestion des processus métiers (Business Process Management). Créée en 2009 par les fondateurs du projet Bonita (fondé en 2001), BonitaSoft démocratise le BPM en offrant une solution rapide et simple à mettre en œuvre à destination des Grands comptes comme des structures plus petites et dans tous types de secteurs d’activités. Avec Bonitasoft, les entreprises peuvent modéliser, automatiser et optimiser leurs processus financiers, RH, Commerciaux, Marketing, Supply Chain, E-gouvernement et plus encore. Fournisseur de solutions BPM ayant la plus forte croissance, Bonitasoft a plus de 500 clients, 90 partenaires dans 60 pays, une communauté de 45 000 contributeurs et a été téléchargé plus de 1 500 000 fois. Une véritable aventure internationale vous attend. Pour accélérer notre développement, BonitaSoft recrute !

Rattaché(e) à la Direction Commerciale et intégré(e) à une équipe dynamique, vous interviendrez en tant que Commercial sur le territoire de l’Inde :

• De qualifier un grand volume de leads entrants en suivant le process défini dans l'entreprise ;
• Identifier des opportunités de vente de formations, services ou souscriptions (licences sous abonnement et support) ;
• Suivre les opportunités pour mener à bien les ventes ;
• Assurer un reporting régulier de vos activités ;
• Atteindre l'objectif de vente qui vous aura été assigné par la direction commerciale.

-          Vous êtes diplômé(e) Bac+5 d’une formation commerciale type Ecole de Commerce ou équivalent.

-          Une connaissance pointue du tissu économique indien via une expérience sur ce marché est nécessaire à la tenue de ce poste. Grâce à cette compétence, vous êtes capable d’analyser les enjeux de nos clients et d’instaurer une relation commerciale en adéquation avec les pratiques commerciales de cette zone géographique.

-          Vous  pratiquez couramment le Hindi, l’anglais et le français.

-          Vous disposez d’une expérience de la prospection et gestion d’appels en volume dans le secteur des NTIC et vous souhaitez vous impliquer dans une fonction commerciale à fort challenge au sein de notre start-up.

Votre évolution 

L’équipe commerciale étant composée de Commerciaux débutants et confirmés répartis à travers l’Europe, de nombreuses possibilités d’évolution sont possibles. 

BonitaSoft is the leading provider of the Open Source Business Process Management (BPM) solutions. Created in 2009 by the founders of Bonita project (founded in 2001), BonitaSoft democratizes business process management (BPM) by bringing a flexible yet powerful BPM suite to organizations of all sizes and industries. With BonitaSoft, organizations can model, automate, and optimize process workflows in Finance, Human Resources, Sales, Marketing, Supply Chain, E-Government, and more. As the world's fastest-growing BPM provider, BonitaSoft has more than 1,500,000 downloads, 500 customers, 90 partners in 60 countries, a community of over 45,000 contributors. A real international development adventure is waiting for you, join the team!

As a member of an enthusiastic and talented team, you will work as Junior Sales for UK territory and will be in charge of:

• Qualify a large number of leads following the sales process in place in the organization;

• Identify sales opportunity for training, services and subscriptions (annual licence and support fee) in the territory you will be in charge of;

• Follow up on opportunities throughout the sales cycle;

• Report on your activities;

• Contribute to the adoption of the Open Source model as well as the opening of new territory;

• Achieve and overachieve on your sales target defined by the Sales Direction. 

Your deep knowledge of the UK economic issues acquired with at least a 2 years’ experience (including as a trainee) is mandatory for the success in the position. According to this experience, you’re able to gather the customers’ needs and build a sales relationship related to the cultural and business practices of the territory.

You speak English fluently. French is a plus. 

You have already experienced the management of a high number of calls and you want to grow in a Sales function for a start-up with high ambition. 

The Sales team is made of both Junior and Senior Sales throughout the world so there are a lot of career evolutions possible. 

BonitaSoft is the leading provider of the Open Source Business Process Management (BPM) solutions. Created in 2009 by the founders of Bonita project (founded in 2001), BonitaSoft democratizes business process management (BPM) by bringing a flexible yet powerful BPM suite to organizations of all sizes and industries. With BonitaSoft, organizations can model, automate, and optimize process workflows in Finance, Human Resources, Sales, Marketing, Supply Chain, EGovernment, and more. As the world's fastest-growing BPM provider, BonitaSoft has more than 1,500,000 downloads, 500 customers, 90 partners in 60 countries, a community of over 45,000 contributors. A real international development adventure is waiting for you, join the team!

As a member of an enthusiastic and talented team, you will work as Sales Representative for Latin American territory and will be in charge of:

 • Qualify a large number of leads following the sales process in place in the organization;

• Identify sales opportunity for training, services and subscriptions (annual licence and support fee) in the territory you will be in charge of;

• Follow up on opportunities throughout the sales cycle;

• Report on your activities;

• Contribute to the adoption of the Open Source model as well as the opening of new territory;

• Achieve and overachieve on your sales target defined by the Sales Direction. 

Your deep knowledge of the Latin American economic issues acquired with at least a 2 years’ experience (including as a trainee) is mandatory for the success in the position. According to this experience, you’re able to gather the customers’ needs and build a sales relationship related to the cultural and business practices of the territory.

You speak Spanish fluently and have a good level in English and French. 

You have already experienced the management of a high number of calls in the IT field and you want to grow in a Sales function for a start-up with high ambition. 

The Sales team is made of both Junior and Senior Sales throughout the world so there are a lot of career evolutions possible. 

Suite à son importante croissance, BonitaSoft, le principal acteur des solutions BPM Open Source est à la recherche d’un consultant BPM expert en technologies Java EE.

Membre clé de nos équipes delivery, vous deviendrez un « Expert Produit » chargé de fournir une expertise technique et de la formation pour nos clients.

Rattaché au Responsable Delivery, vous intégrerez l'équipe grenobloise pour des missions dans toute la France et à l'International en tant que consultant fonctionnel et technique.

Suite à une solide formation produit avec nos équipes, vos responsabilités seront:

- Aider nos clients dans la modélisation de leur processus métier

- Conseiller et réaliser l'intégration de Bonita Open Solution au sein du système d’information

- Réaliser des formations sur le logiciel Bonita Open Solution pour des profils métiers et/ou techniques

- Effectuer de la veille technologique

- Contribuer à la communauté Open Source qui s'est construite autour de notre produit notamment sur les forums (plus d'un million de téléchargements à ce jour)

- BAC+5 en Informatique ou équivalent

- Minimum 2-3 ans d’expérience dans l’intégration et le développement d'applications Java/JEE.

- Connaissances des serveurs d’applications Tomcat, JBoss, Glassfish et de l’IDE Eclipse

- Bonnes connaissance en bases de données (MySql, PostgreSQL, Oracle)

- Passionné d’innovation et capable d’appréhender rapidement des nouvelles technologies

- Excellentes capacités de communication, écrit, oral et présentation

- Capacité de travailler sous pression dans un environnement à fortes contraintes, avec un sens prononcé du contact et du service client

- Anglais courant, bonne connaissance d’une troisième langue (Espagnol ou Portugais)

We are currently looking for a Corporate Webmaster who is fluent in English and French. As a member of the Marketing Go-to-Market team you are responsible for overseeing, structuring, and managing BonitaSoft’s corporate website experience. You will perform technical and creative functions in the management of a user-friendly, visually appealing and informative Internet Website, which conveys a positive image of the Company, and implement the tactics to maximize non-paid traffic and visitor registration.

As a Webmaster at BonitaSoft, you will:

• Guide and facilitate the development of BonitaSoft corporate web presence to achieve strategic online goals: increasing organic web leads, site traffic and stickiness, organic search results, site interactivity, and content and brand consistency,
• Handle overall corporate site management and how it interfaces with BonitaSoft community website,
• Create and oversee planning, development and strategic placement of all content housed on the corporate websites and ensure online elements are continually evaluated, tested, updated and enhanced,
• Monitor and continually improve organic search results with the help on of an SEO agency,
• Manage all site analytics and closely measure performance of site offers, promotions and usability,
• Ensure regular communication and email contact with affiliates and act as main point of contact in the company for any web-related projects.
• Collaborate with:
• IT department on Website infrastructure and its maintenance,
• Your colleagues who are in charge of design and content management, in particular help validate and adapt content in French,
• Lead generation team to set and ensure marketing campaign efficiency.

• You have excellent writing, speaking and editing skills in English and French.
• 3-5 years professional experience in online marketing and deep knowledge of online marketing best practices and standards,
• You have strong technical skills which will include the ability to:

• A thorough knowledge of Search Engine Optimization (SEO) techniques,
• You have a  flexible attitude with proven experience of working in a small team,
• Excellent communication skills and attention to detail is always important!

 This would be ideal:

• Knowledge of another language (Spanish, Italian or German).

 If you want to accelerate you career growth and this position makes career sense to you, we’d love to hear from you! 

BonitaSoft (www.bonitasoft.com) is looking for a highly organized, enthusiastic Latin America Marketing Programs Manager. You will responsible for day-to-day management of marketing campaigns. You will work with the global marketing team, contractors, and agencies to deliver on campaign objectives through project management of all related deliverables – ensuring campaigns are executed flawlessly, continually measured, and analyzed to meet success metrics.

As a Marketing Programs Manager at Bonitasoft, you will:

• Develop and execute measurable demand generation programs that drive pipeline for our direct sales team,
• Collaborate with content marketing to design compelling offers & calls to action, ensuring prospect-centric campaign and communication materials are complimentary to product marketing’s messaging,
• Work in the CRM and Marketing Automation Platform to setup and manage lead flow and campaign deployment,
• Evaluate, select and manage outside vendors that contribute to lead generation programs.

Who we’re looking for:

• You are flexible, creative, and a self starter who will roll up your sleeves and get the job done,
• You bring creativity and social marketing to every program,
• 3-5 years of proven success in B2B marketing, preferably working in the B2B software space,
• You have an established track record of managing nurturing programs, webinars, online advertising, email, sponsorships, and events,
• You have demonstrable success in planning, project managing and analyzing marketing campaigns from inception through implementation to measurement,
• You have the ability to juggle multiple projects and successfully manage programs and technology solutions in a dynamic environment,
• You work collaboratively with geographically dispersed employees in a team environment to meet aggressive goals and pre-defined timelines,
• You adapt deliverables and plans as priorities shift,
• You work without constant oversight and drive results to meet pre-defined objectives,
• You are comfortable using the latest technology to deliver successful demand generation programs, including CRM (Salesforce.com), marketing automation, and analytics tools,
• You can write and speak business Spanish,
• BS/BA required.

These would be a plus:

• If you have an MBA on top of this, you’ll be able to accelerate your effectiveness and impact,
• Having an intermediate knowledge of HTML, CSS and web/email publishing standards (understanding enough to work with creative services to manage campaign deliverables) will help you greatly,
• Additional language skills are always a plus.

The position is an excellent career development opportunity for a junior level marketing professional to expand their skills and experience by being part of a dynamic and growing team that is building a world-class marketing process.

If you want to accelerate you career growth and this position makes career sense to you, we’d love to hear from you! Let us know why you love Marketing and what sets you apart from most candidates.

BonitaSoft is the leading provider of the Open Source Business Process Management (BPM) solutions. Created in 2009 by the founders of Bonita project (founded in 2001), BonitaSoft democratizes business process management (BPM) by bringing a flexible yet powerful BPM suite to organizations of all sizes and industries. With BonitaSoft, organizations can model, automate, and optimize process workflows in Finance, Human Resources, Sales, Marketing, Supply Chain, EGovernment, and more. As the world's fastest-growing BPM provider, BonitaSoft has more than 1,500,000 downloads, 500 customers, 90 partners in 60 countries, a community of over 45,000 contributors. A real international development adventure is waiting for you, join the team!

As a member of an enthusiastic and talented team, you will work as Senior Sales Representative and will be in charge of:

• Qualify a large number of generate leads following the sales process in place in the organization
• Detect and develop opportunities from prospection to contracts closing
• Identify sales opportunity for training, services and subscriptions (annual licenses and support fees)
• Conduct software demonstrations through web presentations or meetings 
• Follow up and drive the opportunities throughout the sales cycle to reach the purchase decision of prospects 
• Develop sales by upselling and cross-selling in accounts
• Provide reports on your activities and achievements in the CRM tool and to your manager
• Achieve and overachieve on your sales target defined by the Sales Direction

• Minimum 5 years of software sales with proven track record in complex solution selling
• SaaS sales experience is a plus
• Demonstrated achievement and overachievement of quota
• Strong team spirit to collaborate with technical and sales team
• Highly organized and rigorous to follow the sales process in place in the organization and to manage several projects in the same period
• Strong tenacity and motivation to convince the various customers 
• Creativity is required to build the best solutions regarding clients’ needs
• Adaptable to the changes in a growing company 
• Enthusiastic and reactive, you are able to progress in a challenging environment and appreciate the start-up spirit

BonitaSoft is the leading provider of the Open Source Business Process Management (BPM) solutions. Created in 2009 by the founders of Bonita project (founded in 2001), BonitaSoft democratizes business process management (BPM) by bringing a flexible yet powerful BPM suite to organizations of all sizes and industries. With BonitaSoft, organizations can model, automate, and optimize process workflows in Finance, Human Resources, Sales, Marketing, Supply Chain, EGovernment, and more. As the world's fastest-growing BPM provider, BonitaSoft has more than 1,500,000 downloads, 500 customers, 90 partners in 60 countries, a community of over 45,000 contributors. A real international development adventure is waiting for you, join the team!

As a member of an enthusiastic and talented team, you will work as Sales Representative for Latin American territory and will be in charge of:

• Qualify a large number of leads following the sales process in place in the organization;

• Identify sales opportunity for training, services and subscriptions (annual licence and support fee) in the territory you will be in charge of;

• Follow up on opportunities throughout the sales cycle;

• Report on your activities;

• Contribute to the adoption of the Open Source model as well as the opening of new territory;

• Achieve and overachieve on your sales target defined by the Sales Direction. 

Your deep knowledge of the Latin American economic issues acquired with at least a 2 years’ experience (including as a trainee) is mandatory for the success in the position. According to this experience, you’re able to gather the customers’ needs and build a sales relationship related to the cultural and business practices of the territory.

You speak Spanish fluently and have a good level in English and French. 

You have already experienced the management of a high number of calls in the IT field ideally and you want to grow in a Sales function for a start-up with high ambition. 

BonitaSoft is the leading provider of the Open Source Business Process Management (BPM) solutions. Created in 2009 by the founders of Bonita project (founded in 2001), BonitaSoft democratizes business process management (BPM) by bringing a flexible yet powerful BPM suite to organizations of all sizes and industries. With BonitaSoft, organizations can model, automate, and optimize process workflows in Finance, Human Resources, Sales, Marketing, Supply Chain, EGovernment, and more. As the world's fastest-growing BPM provider, BonitaSoft has more than 1,500,000 downloads, 500 customers, 90 partners in 60 countries, a community of over 45,000 contributors. A real international development adventure is waiting for you, join the team!

As a member of a dynamic team, you will work as Inside Sales and will be in charge of:

• Call our potential customers
• Qualify a large number of leads following the sales process in place in the organization ;
• Identify sales opportunity ;
• Analyze the prospects responsibilities, its company and BPM project ;
• Resume prospects’ demand
• Plan web demonstrations meeting for Sales Representatives.
• Report on your activity
• Achieve and overachieve on your target.

• You have a first experience in customers relationship or prospection by phone;
• You are a good listener and speaker to discuss with different profiles and C levels;
• You follow the processes in place in the organization and are able to summarize information;
• You can adapt yourself to the dynamic environment of start-up and you enjoy the computer software industry;
• Fluent level in French is mandatory, others languages are a plus.  

BonitaSoft is the leading provider of the Open Source Business Process Management (BPM) solutions. Created in 2009 by the founders of Bonita project (founded in 2001), BonitaSoft democratizes business process management (BPM) by bringing a flexible yet powerful BPM suite to organizations of all sizes and industries. With BonitaSoft, organizations can model, automate, and optimize process workflows in Finance, Human Resources, Sales, Marketing, Supply Chain, EGovernment, and more. As the world's fastest-growing BPM provider, BonitaSoft has more than 1,500,000 downloads, 500 customers, 90 partners in 60 countries, a community of over 45,000 contributors. A real international development adventure is waiting for you, join the team!

As a member of an enthusiastic and talented team, you will work as Account Manager and will be in charge of:

• Qualify a large number of generate leads following the sales process in place in the organization
• Detect and develop opportunities from prospection to contracts closing
• Identify sales opportunity for training, services and subscriptions (annual licenses and support fees)
• Conduct software demonstrations through web presentations or meetings
• Follow up and drive the opportunities throughout the sales cycle to reach the purchase decision of prospects
• Develop sales by upselling and cross-selling in accounts
• Provide reports on your activities and achievements in the CRM and to your manager
• Achieve and overachieve on your sales target defined by the Sales Direction

• Minimum 5 years of software sales with proven track record in complex solution selling
• SaaS sales experience is a plus
• Demonstrated achievement and overachievement of quota
• Strong team spirit to collaborate with technical and sales team
• Highly organized and rigorous to follow the sales process in place in the organization and to manage several projects in the same period. 
• Strong tenacity and motivation to convince the various customers.
• Creativity is required to build the best solutions regarding clients’ needs.
• Adaptable to the changes in a growing company
• Enthusiastic and reactive, you are able to progress in a challenging environment and appreciate the start-up spirit.  

• Graduated from a Business or Engineering School
• Minimum of 5 years of experience as Account Manager / Sales Representative in the computer software industry is required
• Experience abroad and very good knowledge of selling solutions worldwide
• As a leader, you will follow your team and get involved in sales representative skills development
• A fluent level of English is necessary to develop sales in others countries (3rd language would be a PLUS)
• Excellent listening and communication skills
• Decision maker, with the kind of “hunter” personality, enthusiastic and reactive, you are able to progress in a challenging environment and appreciate the start-up spirit

BonitaSoft is the leading provider of the Open Source Business Process Management (BPM) solutions. Created in 2009 by the founders of Bonita project (founded in 2001), BonitaSoft democratizes business process management (BPM) by bringing a flexible yet powerful BPM suite to organizations of all sizes and industries. With BonitaSoft, organizations can model, automate, and optimize process workflows in Finance, Human Resources, Sales, Marketing, Supply Chain, E-Government, and more. As the world's fastest-growing BPM provider, BonitaSoft has more than 1,500,000 downloads, 500 customers, 90 partners in 60 countries, a community of over 45,000 contributors. A real international development adventure is waiting for you, join the team !

As a member of an enthusiastic and talented team, you will work as Junior Sales for UK territory and will be in charge of:

• Qualify a large number of leads following the sales process in place in the organization;

• Identify sales opportunity for training, services and subscriptions (annual licence and support fee) in the territory you will be in charge of;

• Follow up on opportunities throughout the sales cycle;

• Report on your activities;

• Contribute to the adoption of the Open Source model as well as the opening of new territory;

• Achieve and overachieve on your sales target defined by the Sales Direction. 

Your deep knowledge of the UK economic issues acquired with at least a 2 years’ experience (including as a trainee) is mandatory for the success in the position. According to this experience, you’re able to gather the customers’ needs and build a sales relationship related to the cultural and business practices of the territory.

You speak English fluently. French is a plus. 

You have already experienced the management of a high number of calls and you want to grow in a Sales function for a start-up with high ambition.