BCP’s automated customer onboarding process
Continuing changes in the legal and regulatory framework applicable to the banking and financial sector have reinforced government-imposed "know your customer" and due diligence requirements in the fight against money laundering and the financing of terrorism. These developments have compelled banks to have an even greater knowledge of their customers, along with the obligation to provide well-tailored advice and services to each customer. BCP selected the SmartWave solution based on Bonita BPM technology. See this customer story for more details on the benefits BCP has realized from implmenting its Customer Onboarding application.