Formal disputes tracking, Federal District Court of Mexico City

The Tribunal Contencioso Administrativo del Distrito Federal saw multiple improvements after implementation of Bonita BPM to automate the process of a trial. Learn more in this case study.

18 Sep 2015 - Mickey Farrance

The Tribunal Contencioso Administrativo del Distrito Federal (TCADF) is the court in the jurisdiction of Mexico City with full autonomy to settle disputes between individuals and the employees of Mexico City's Public Administration. Funded under the budget public, the court hears over 12 thousand disputes involving nearly 500 employees each year. In order to provide justice promptly and expeditiously, the TCADF needed to implement a solution to support the administrative and functional operations of the court. They were looking to upgrade the existing tools, while keeping their data integration, and wanted to better manage the required legal proceedings for lawsuits brought before the court. These needs were resolved with the implementation of a BPM tool, to substantially improve reliability in citizen’s operations, and to initiate adoption of information technology at the organizational level.

 

The Tribunal Contencioso Administrativo del Distrito Federal saw multiple improvements after implementation the BPM solution to automate the process of a trial. Among them:

  • Reduction of operational court costs
  • Better storage, organization and usage of statistical information related to the performance of the court
  • Management indexes and operational reports
  • Standardization of business processes according to the activities to be done
  • A relevant repository of sentences, and criteria that will enable judges to consult previous decisions and draft judgments
  • Standardized and centralized catalogs attached to definitions of the legal framework • Centralized and standardized templates used to generate agreements, statements, notices and procedures by the court
  • On-line monitoring of all stages of the trial process
  • Real-time status of a lawsuit
  • On-line repository and documentation issued by the Court for each of their trials
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