Remote guidance

 

If you do not require expertise service in order to implement your BPM project but need to get premium assistance to kick-off your project in the right way, our Remote Guidance service is for you.

 

• When: During process design and development phases
• Objective: Get prompt responses from development team on issues
• Where: Remotely through forums, with one phone call if needed
• How: Customer posts questions in the community forums, questions are assigned top priority for the BonitaSoft team who will respond in less than 48 hours on business days.
• Deliverable: Answers to questions during the 2-week period

 

Note: Remote Guidance service cannot be renewed