Business teams are demanding it, management is insisting on it, and you and the IT team already just know it. What is “it”? Digitizalization and automation of your company’s critical processes.
Should you start with just a part of a process? A full end-to-end process? With which tools? BPM, RPA, case management? Process modeling seems complicated; processes are unclear, no one really knows where they start, where they end, or where they are at. Or they are incredibly complex, with data scattered across your systems, new and legacy both, or limited by inconsistencies.
Help is at hand! Join Bruno Citti from the Process Drivers Club (Club des Pilotes de Processus) on October 29th. He’ll explain how to “think process,” adopt the right mindset, and implement a process automation and digitization project from scratch.
Bruno CITTI has proven experience in process and Agile-oriented approaches, combining business requirements and IT structuring in the banking, insurance, industry and services industries. He is a contributor to the enriched version of the “Process Management Guide” (AFNOR Editions) beginning with version 3, and to the BPM Common Book of Knowledge of the Association of Business Process Management Professionals (ABPMP). Bruno is a certified trainer with AFNOR for the ABPMP Certified Business Process Professional certification. He teaches BPM or Agility (SCRUM / SAFe) topics for university and private programs.