Business Process Management cross industries
Digital transformation applied to different verticals
Ministère des Armées in France- Public sector
The role of the Ministry of the Armies is to ensure the protection of the territory, the population and French interests. It also responds to other missions in the framework of international (NATO) or regional (Defense Europe) agreements and treaties.
Beyond these missions, the Ministry of the Armies is also involved in public service missions. Its human and material resources support or supplement the actions of other ministries, on a daily or emergency basis, on the national territory and abroad.
Orange is one of the world's leading telecommunications operators with sales of 41 billion euros in 2017 and 149,000 employees as of June 30, 2018, including 91,000 in France. The Group served 260 million customers worldwide as at June 30, 2018, including 199 million mobile customers and 20 million fixed broadband customers.
The Group is present in 28 countries. Orange is also one of the world leaders in telecommunications services to multinational companies under the Orange Business Services brand. In March 2015, the Group presented its new "Essentials2020" strategic plan, which puts its customers' experience at the heart of its strategy, so that they can fully benefit from the digital world and the power of its very high speed networks.
Orange uses Bonita in some of its subsidiaries to manage its online sales logistics.
Rightmove Group - Real estate
Rightmove is the UK’s number one property website and is currently the seventh busiest website in the UK alongside global brands such as Google, Facebook, YouTube, eBay and Amazon. Rightmove advertises more than 1 million properties for sale or rent on behalf of estate agents,leasing agents and new home developers.
Customers can also take advantage of a wide set of advertising products to better promote their properties, brands and propositions.
Rightmove implemented Bonita in stages, starting with a project to improve the complaint handling process. The company improved also other administrative processes and overhaul its sales and delivery processes as part of an initiative to improve customer service, increase the “stickiness” of service and establish deeper partnerships in sales engagements.
“Bonitasoft understood our business goals and clearly showed how Bonita can be adaptable to our specific challenges. Their flexibility and reactivity, consultative approach and cost-effectiveness made Bonita the obvious choice.” - Simon Roberts, internal sys dev manager, Rightmove Group Ltd
University of Massachusetts - Education
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees.
UMass counts a total of more than 30 000 students and 1300 full-time instructional faculty.
UMass uses Bonita to improve efficiencies, accountability, reduce data entry errors and better serve students.
Xerox Corporation is a technology leader that innovates in the way the world communicates, connects, and operates. They understand what is at the heart of information sharing - and all the forms it can take. They manage the integration of paper and digital, the growing need for mobility and the need for seamless integration between the professional and personal worlds.
Every day, their innovative printing technologies and intelligent work solutions help people communicate and work better.
With Bonita, Xerox manages the traceability of print jobs and aims to reduce printing costs by detecting batches in error.
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