Better telecom infrastructure and service delivery with BPM

Monitoring and measurement of Italian telecom service and infrastructure delivery, followed by automation of operational processes

10 Feb 2014 - Mickey Farrance

Trentino Network, a provider of services to telecom retailers in Trento Province, Italy, has been working with Pensare I.T. on their IT infrastructure for wireless, fiber optic, ADSL, fixed telephone, and surveillance video services, video conferencing etc. Read how they are adopting a BPM solution with for quality improvement.

 

“BPM is now available not just for the big players, but also for mid‐size players. The key to success for mid‐size companies like Trentino Network is the use of BPM methodology and software together with a deep knowledge of the specific business domain.” – Fabio Macuglia, President, Pensare I.T.

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