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Better user experience in e-government services

03 Sep 2015 - Mickey Farrance

The Ministry of Agriculture of the Republic of Lithuania needed a single IS platform for its multiple subsidiary organizations, so it launched a project to create a platform and enable about 30 e-services from several subsidiaries with a central portal for its agriculture-related services customers.

 

"We needed to develop a single platform for customers of multiple agricultural institutions to access e-services. The platform we built with Bonita BPM handles more 650,000 e-service requests per year."

 

"Bonita BPM is a useful tool for creating business processes and online forms for human tasks."

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