Do you feel the need to "sell" BPM to top management?
Business Process Management, or BPM, can be seen in different ways. “BPM” can refer to both a methodology to improve efficiency through better dayto-day processes, and also to an IT tool to automate and monitor those processes.
What BPM can achieve
When done right, BPM involves business process analysis (methodology side) together with the implementation of business process management software (tool side).
In this paper, the term BPM refers to both – the methodology and the IT tool— to enable a global approach. This tight interconnection is the key to answer to the core needs of business activities.
This is why BPM is known as the game changer – it can provide a real competitive advantage.
BPM implementation in a company can be imposed from the top down, from upper management, but it can also begin and grow locally. BPM is an empowering tool for workers in all levels of an organization. The middle and lower rungs of an organization gain direct benefit and are often pushing the BPM agenda.
Yet wide-spread adoption needs the buy-in of top management.
How to talk to the C-Suite about BPM?