Fiotec accelerates public health project delivery and asset traceability with Bonita
Santé
,
5000
Brésil
,
En bref.
L'entreprise
Fiotec is a Brazilian organization supporting public health research initiatives in partnership with leading institutions such as Fiocruz, one of the world’s foremost research centers focused on diseases including COVID-19, dengue, Zika, and HIV. Managing over 800 projects annually and millions of assets, Fiotec plays a critical role in enabling research infrastructure, laboratory creation, and global health initiatives.
Cas d'utilisation
Fiotec operates in a highly regulated environment, where public health projects must comply with strict administrative and legal requirements. Before implementing Bonita, managing project initiation and asset tracking was complex, fragmented, and resource-intensive.
With hundreds of concurrent projects and assets acquired across multiple locations, Fiotec faced several challenges:
Challenges
- Lack of centralized system to manage project initiation workflows
- Complex legal and administrative validation processes
- Limited visibility into asset lifecycle and location
- Difficulty ensuring compliance and audit readiness
- Heavy reliance on manual processes and human coordination
At the same time, the scale of operations was growing rapidly, requiring a more structured, automated, and integrated approach.
OBJECTIVES
Fiotec set out to modernize and streamline its operations with two key goals:
Project Initiation
- Centralize and standardize project onboarding processes
- Facilitate legal and financial validation
- Improve collaboration between stakeholders
- Accelerate project approval and launch timelines
Assets Management
- Track assets from acquisition to project completion
- Ensure full traceability and auditability
- Link all purchases to specific projects
- Integrate with existing enterprise systems such as SAP
IMPLEMENTING BONITA
Fiotec selected Bonita as its BPM and orchestration platform due to its strong integration capabilities and flexibility.
Two core applications were developed:
Project Initiation Application
- Manages the full lifecycle of project requests
- Coordinates input from analysts, legal teams, and stakeholders
- Automates validation and approval workflows
- Ensures compliance with regulatory requirements
Assets Management Application
- Enables real-time tracking of millions of assets
- Connects directly with SAP and other enterprise systems
- Allows field teams to input and manage asset data
- Provides full audit capabilities and traceability
Overall, Bonita was integrated with more than 20 enterprise systems, including SAP, Azure, invoicing tools, and internal databases.
KEY RESULTS
With Bonita, Fiotec significantly improved operational efficiency and scalability:
- 800+ projects initiated annually
- 2 to 3 million assets managed each year
- ~100 process instances executed daily
- End-to-end visibility across projects and assets
Operational Efficiency
- Reduced manual workload and administrative burden
- Improved decision-making through better data visibility
- Strengthened compliance and audit readiness
Resource Optimization
- Administrative team maintained at 12 people
- Estimated need for +10 additional staff avoided thanks to automation
Agility in Critical Situations
- Enabled rapid deployment of a hospital and laboratory in just 30 days during a major health emergency
- Demonstrated high responsiveness and coordination across stakeholders
Asset Control Excellence
- Full asset tracking managed by only 2 people across all projects
- Real-time traceability ensures accountability and transparency
“We are very proud of what we are able to do with our customers’ projects. When a cure for a disease is found or a vaccine is developed, our team feels a deep sense of pride in what they have accomplished, and Bonita is a part of this.”
By leveraging Bonita, Fiotec transformed its ability to manage complex, large-scale public health initiatives.
The organization now benefits from:
- Streamlined and compliant project initiation
- End-to-end asset traceability
- Improved operational efficiency and scalability
- Greater impact in supporting global health outcomes
Bonita has become a key enabler for Fiotec, helping ensure that critical health projects are delivered efficiently, transparently, and at scale.
Customer Stories
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