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Bonita reviewed on Gartner Peer Insights

16 Jan 2018 - Mickey Farrance

Check out these Bonitasoft customer reviews included in Gartner Peer Insights.

Reviews for Intelligent Business Process Management Suites

What is business process management (BPM) software?

Gartner treats the intelligent business process management suite (iBPMS) market as the natural evolution of the BPMS market, adding more capabilities for greater intelligence within business processes.

In the Gartner Peer Insights, vendors and products are reviewed and rated by users. As Bonitasoft has been included in the iBPMS Magic Quadrant, both Bonita Subscription and Community editions have been included. With 12 reviews so far, Bonita garners a 4.2 of 5.

Some highlights include:

"The product has proven to be very flexible. What worked: the separation between the engine and the interface, which allows you to parallelize work and develop custom interfaces where needed."

"The software has performed as expected over the last 4 years and we have been very pleased with its performance."

"Was able to support highly complex process and respective process changes."

"We had no major production issues for 3 years. The product provides a complete API with documentation and ability to add custom connectors, so we are able to build our own custom tools, dashboards, and connectors. It is now nicely integrated into our IS."

"Bonitasoft consulting was excellent - helped with tool specific work, even extended the product for us (that extension now part of the product). More focus on DevOps has a high priority."

"The product is complete, the implementation was easy. The relation with the vendor is very good and they have experienced consultants."

"Product management is responsive to customer requests and we are seeing the results in new releases. Overall an extremely effective and satisfying collaborative relationship.">

Bonita has also invited us to their "customer feedback community", where we have presented to other Bonita customers about our unique approach with healthcare. Bonita has asked for our feedback on product enhancements more than once. Although we are very small, Bonita treats us like a partner, not just a customer."


You can read the full reviews at the Gartner Peer Insights page for Intelligent Business Process Management Suites.

Tags: Everyday BPM