Open source has become so strategic to mainstream businesses that it now rivals proprietary competitors. See how open source BPM offers key advantages over proprietary BPM.
Unlocking the Full Potential of BPM
Over the past two decades, the Business Process Management (BPM) software segment has developed into a two billion dollar global market1 comprised of multiple vendors in many different countries. The BPM market continues to grow as organizations seek ever‐greater efficiency, especially in the current economic climate. IDC predicts the BPM software market to grow at a 13.4% CAGR (Compound Annual Growth Rate) between 2008 and 2013. Unfortunately, the promise of improving, automating, and measuring processes throughout organizations of all sizes remains largely unrealized. The primary obstacles to delivering the promise of BPM to every person in every organization include:
- Cost of BPM software and its deployment
- Rigidity of BPM products in terms of development and deployment
- Innovation in bringing BPM‐related benefits to every person in the organization
Open source BPM software offers ways to overcome these obstacles. In the traditional proprietary software model, customers license the use of the software from a vendor. While the source code of a proprietary program is a closely guarded trade secret, open source software takes the opposite philosophy—the code of an open source program is freely available for anyone to critique, modify, or rebuild. Open source has long been recognized as a preferred vehicle for disruptive innovation (e.g., the World Wide Web and more recently in Big Data technologies such as Hadoop and the many flavors of NoSQL). Open source has become so strategic to mainstream businesses that it now rivals proprietary competitors. Specifically, this white paper discusses how open source BPM offers the following advantages over proprietary BPM:
- Vastly greater cost‐effectiveness
- More diverse ecosystem
- More flexibility
- Greater innovation
BPM (Business Process Management) is a means of defining and managing what happens, from beginning to end, in a “business process.” A business process is any sequence of activity of interest to an organization. Some examples of business processes include:
- A new employee is hired at a company: There are actions to be taken before, during, and after the employee’s arrival
- A user with a computer problem contacts a premium helpdesk service: The problem must be logged, tracked, resolved, and documented.