Bonitasoft named a "Top Performer" in 2019 Winter Customer Success Report
Bonitasoft
April 2, 2019
Bonitasoft was named a Top Performer by Featured Customer, with significant market presence and resources and enough customer reference content to validate our vision, and with products are highly rated by our customers.
The FeaturedCustomers.com Customer Success score is based on data from their customer success content platform, social presence, as well as additional data aggregated from online sources and social media properties.
The overall Customer Success score is a weighted average based on 3 parts:
Content Score is affected by the following:
1. # of vendor generated customer success content pieces (case studies, success stories, testimonials, and customer videos)
2. Content quality score generated from all customer success content
3. % Change in Content over past 6 months
4. Number of employees
Social Score is affected by the following:
1. # of LinkedIn followers
2. # of Twitter followers
3. # of Facebook likes
4. Number of employees
5. Engagement across all platforms
Company Score is affected by the following:
1. Number of employees
2. Vendor momentum based on web traffic and search trends
3. Employee satisfaction and engagement (based on social network ratings)
4. % traffic increase to Customer References
5. Lower Funnel SEO Key Term Rankings
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