#1: Don't fall for BPM pretenders, especially as the "true" BPM products are very encompassing. Don't fall victim to tools or suites that just offer lightweight business process modeling capabilities.
#2: Most BPM suites tend to have certain features in common. One way to make sure you are buying a true BPM engine is to check for these features.
#3: A platform that is flexible enough to customize is also valuable
#4: Make sure that the application’s user interface builder is a good one.
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