Credit Agricole finds results with Bonita

Crédit Agricole Bretagne Improves Workflow Efficiency with Bonitasoft

Crédit Agricole Bretagne implemented **Bonitasoft** to enhance **workflow fluidity and interdepartmental communication**, replacing a **legacy internal application** that lacked true process automation.

Challenges Before Implementing Bonita

• Limited Process Automation – The previous system only enabled direct user-to-user requests without structured workflows.
• Data Transfer Inefficiencies – Communication between departments was fragmented, causing delays in loan processing.

Key Benefits of Bonita Implementation

• Improved Communication – Facilitated data flow between different **business units** across Crédit Agricole Bretagne.
• Operational Efficiency Gains – The **professional loan department** reported a productivity increase equivalent to **1-2 full-time employees**, with a target of **4 full-time savings in the long term**.

By adopting Bonitasoft, Crédit Agricole Bretagne is transforming **financial process automation**, ensuring scalability and enhanced efficiency across multiple business units.

The video is in French, but viewers can activate English subtitles.