Interact SpA success with BPM - Adriano Fabbi

Bonita BPM Implementation at Trentino Network

Project Overview

Bonita BPM was implemented at Trentino Network, an Italian telecom company, to manage and model internal business processes. The goal was to enhance efficiency, improve process validation, and streamline service delivery.

Key Benefits

• Process Optimization: Redefined and controlled business processes for greater efficiency.
• Improved Service Delivery: Reduced turnaround times and improved SLA (Service Level Agreement) monitoring.
• Enhanced Process Validation: Introduced validation checks before processes go live.

Why Bonita BPM?

• Strong Community Support: A growing developer community for technical assistance.
• Cost-Effective Solution: Competitive pricing compared to other platforms.
• Market Popularity: Widely adopted BPM tool with proven success.

Project Execution

The commercial team at Interact led the project, gathering requirements and providing Trentino Network with a tailored BPM solution and related services.

About Interact

Interact specializes in digital content, streaming, mobile solutions, and professional services, including SEO, social media marketing, and identity management.