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Digital user experiences
that increase your customer satisfaction   that increase employee engagement   that boost your development team’s productivity  
 

Create seamless, engaging and personalized digital user experiences in enterprise-grade applications.

With the Bonita platform, you can build, run, monitor, and improve business apps that connect customized user interfaces with reliable back-office processes connected to your data and other business information systems to create engaging, satisfying end-to-end user experiences.

Built on Bonita, the world’s leading open source Business Process Management (BPM) platform.

Happy customers. Engaged employees. Great companies.

Achieve higher customer satisfaction, increased efficiency, and reduced costs with unprecedented levels of business automation.
Learn how companies deliver both operational and strategic digital
transformation initiatives with Bonita.

telecom

VOO

"Besides the cost savings that we have seen on customer services, the most important aspect for us was to offer a multi-channel experience to our customers that increased their satisfaction."

Erik Lamal,
Vice President of IT

See the story
pharma

Bristol-Myers-Squibb

"IT helped to digitalize our processes with Bonita, making it simpler and faster, while significantly improving the end user experience."

BMS process owner

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Banking

Crédit-Agricole

"Thanks to Bonita, the different services involved in loan applications have smooth communications and they are now processing personal and professional loans much more efficiently, providing better customer service."

Julien Valentin,
Analyst Developer

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Gartner Magic Quadrant

Gartner recognizes Bonitasoft in iBPMS Magic Quadrant as the only open source vendor

The report covers these Intelligent Business Process Management usage scenarios

  • Composition of intelligent process-centric applications

  • Business innovation/continuous process improvements

  • Business transformation

  • Digitized process

  • Citizen developer application composition

  • Case management

Learn more

Analyst article

Smarter BPM with AI

As business process management systems (BPMS) mature, we have moved beyond systems that merely execute pre-defined process models to more intelligent systems that dynamically support, guide and automate processes

Video

BPM & RPA technologies as a new joint force

While both technologies deal with automation and both are being increasingly used in digital transformation projects, one cannot serve as a substitute for the other.

White paper

Digital transformation and digital platform

Companies in all industries have begun adopting digital business platforms (also known as digital transformation platforms) to streamline both internal and customer-facing processes.