Bonita is an application platform with powerful BPM capabilities and tooling to build easy-to-use, web-based user interfaces for citizens, constituents, applicants, external third parties, agency employees - and more.
- Single platform for customers of multiple agricultural institutions to access ~30 e-services
- Single portal for submitting e-service requests, receive notifications, communicate with agencies
- Platform allows sending data to back-end solutions, and uses data for simple administration within the platform
- Platform is built to handle more than 650,000 e-service requests per year
- Calculations of employee’s per diem payments for travel have been automated, allowing employees to focus on other responsibilities
- Reduced amount of paper involved in processes; most request and approval is completed online and with digital signatures