[E-BOOK] Education: Teach your processes to be smart
- Too many uncoordinated tasks resulting in errors and frequent student complaints?
- Registration process involving a lot of manual, paper-based tasks for the students and staff?
- Stand-alone legacy systems that could use a centralized online platform for a better student experience?
We think about students as customers. They have huge expectations and don’t want to have to go to different systems to get access to various kinds of service requests.
Richard Rerrie, Senior IT Manager, University of Queensland