Trane Technologies has achieved over 13 years of operational reliability by using Bonita to automate and orchestrate complex, high-volume order approval workflows, processing nearly 54,000 instances annually, while maintaining seamless, deep integration with their Oracle R12 ERP.
Company
In 2011, Trane Technologies sought a solution capable of effectively orchestrating order entry and approval while ensuring fluid integration with existing systems. While the footprint has focused on Europe over the years, volumes remain significant: the application still generates nearly 54,000 process instances per year, despite being used exclusively for maintenance and operations (MCO).
Objectives
- Ensure fluid order entry via stable and high-performance middleware.
- Automate and secure the reliability of the order approval process.
- Guarantee long-term integration with the Oracle R12 ERP.
- Maintain operational readiness for a critical supply chain application.
Solution with Bonita
The partner Amigolog played a key role in the design, evolution, and maintenance of the solution, handling support, maintenance, change requests, and upgrades. Their mastery of the Bonita standard enabled the creation of a robust workflow manager capable of interpreting orders and automatically generating sales orders within projects.
Key capabilities implemented:
- Order approval workflow: Full management of validations, roles, and escalations.
- Deep integration with Oracle R12: Data synchronization and automated sending of validated orders.
- Fluid interface: Simplified entry for business users.
- Operational reliability: Despite the age of the version, the application continues to absorb a significant volume of activity.
Results
Thanks to Bonita, Trane Technologies has benefited for over 13 years from a stable, robust application perfectly integrated into its information system.
- Operational Reliability: Nearly 54,000 instances/year executed without interruption to the ordering process.
- Improved Quality: Reduction in entry errors and clear management of approvals for commercial flows.
- Solid Integration: Oracle R12 remains a pillar of the supply chain system.
- Team Satisfaction: Business teams utilize a simple, low-code, and effective tool.
- Exceptional Longevity: A project started in 2011, still active, and extended until the end of 2027.
Bonita remains an essential component of Trane Technologies' digital landscape, contributing daily to the fluidity and reliability of their critical operations.
Every company is unique,but our results are consistent
Ready to simplify your processes with Bonita?
Every business deserves a solution that accelerates its success. With Bonitasoft, simplify, automate and transform your business processes. Take the first step towards optimal performance today. Let's talk about it?
