We're here for you
Great customers deserve great results. To make sure you get them,
we’ll go to any length possible — from hiring a dedicated customer success team,
to building an entire online community to connect you with thousands of other BPM experts.
This is what success looks like with Bonita BPM
A dedicated success teamWe staff an entire team to make sure you get the most from Bonita BPM.
Truly international supportOur customers are global, so our support is too.
Comprehensive trainingBeginners and experts alike can master Bonita BPM quickly thorugh our full caalog of courses.
A vibrant communityOur online user community is 120,000+ members strong. Ask them anything, any time.
Expert consultingYou're never alone. Bring in an expert any time you need one, from POCs and migrations to audits and beyond.
A powerful community of partners
We know the value of partnerships. Consider these great companies when you need deep
Bonita BPM expertise in your business specialty, or in your neighborhood.
Learn about our partners
There’s no limit to how far you can go.
Critical applications in your industry? Across your departments? Here are just a few ways our customers use Bonita BPM.
Telecom & Media
Great customers deserve great results
Old Dominion University
“Streamlining our account request process means we are less reliant on manual paper-based work. We have achieved our goal of having an electronic, online account request process.” - Natalie Metzger, Middleware Developer, Old Dominion University
“It will be a major victory for us, over the next six months, as we scale from 25 to 500,000 users without experiencing any major issues. With Bonitasoft’s help, I have no doubt we’ll get there.”– David Meyer, VP of Software Engineering for Loop
Rightmove Group Ltd
“Bonitasoft understood our business goals and clearly showed how Bonita BPM can be adaptable to our specific challenges. Their flexibility and reactivity, consultative approach and cost-effectiveness made Bonita BPM the obvious choice.” - Simon Roberts, internal sys dev manager, Rightmove Group Ltd
“We’ve tested about 1,000 simultaneous workflows, where each one is an individually created workflow instance and we have some very significant performance needs for each step, and it’s done very well.” - Chief Architect Per Gyllstrom, EnerNOC
VOO, NETHYS sa
"Our 'Quadruple Play' offering involves many processes. Bonita BPM has enabled us to automate and optimize our often-manual processes, such as the sale and activation of subscriptions, installation and repair, and customer support, especially during the launch of our mobile offering. The results renew our confidence in the [Bonita BPM] solution and the expertise of the Bonitasoft team." - Erik Lamal, VP IT
"Electricity always flows, so our system needs to be working with our shifts 24-7. If we are not able to provide the necessary data, this can result in a market decoupling on the European energy market with an enormous financial impact." - Erik Wolfs, IT Director, Coreso
“With Bonita BPM, we have a solid foundation to improve our processes and develop new applications. Our teams have adopted the platform and can continue to develop the system independently now they are trained, and thus the solution can evolve along with our needs." - Olivier Clos, CIO Dorel Juvenile Europe
Leader in Information Technology
"Bonita [BPM] reduces time to implement...[and]...maintain interfaces, using standard connectors...saving on external companies specialized in programming competencies with interfaces." - Project Manager, Information Technology
First Digital Solutions
"[Bonita BPM] is very well suited for workflow based applications where there are dependencies on both human and computer-related tasks." - Clive Rethman, First Digital Solutions
"The extensibility or ability to add functions or modify existing capabilities is much easier and better supported in Bonita [BPM]. The ability to integrate the Bonita system into customer solutions is much easier and allows for tighter coupling to the existing customer portals. The range of connectors to allow integration without the extra cost of middleware is generous and very capable and we can roll out our own connectors with the connector extensions kit." - David Edson, Principal Consultant / Solution Architect, Intelligent Pathways
"Bonita BPM is well suited to develop new simple applications or new applications on top of an existing ERP." - Gilles Godart, Verallia
US Dept of Health & Human Services
"Bonita BPM rocks! Very appropriate for teams building applications and that have Java/DB experts to assist the business analyst." - Mark Monterastelli, Entrepreneur in Residence at the ONC, U.S. Department of Health and Human Services
"Bonita [BPM] is a open source solution out there which makes it much better for usage by developers who are integrating Bonita BPM with their applications. It can be used to manage processes with finance departments, security departments, human resource departments and pretty much everything an organization does." - Engineer, Computer Software
"We wanted a quick way to generate a UI and Bonita was able to do that and much more." - Ben Courliss, Sr. Engineer IT Engineering, Cisco
"As a general tool there are a lot of scenarios for which Bonita is well suited. Very fast and flexible modeling." - Maria Francesca Emiliani, Project Manager - QA Manager in System Integration Projects, CINECA
University of Auckland
Cornerstone Performance Solutions
Leading telecommunications company
"[Bonita BPM] is well suited if you want to make workflows that integrate with multiple levels of an organization." - Engineer in Information Technology, Telecommunications
Thomson Video Networks - Harmonic
"[Bonita BPM] is well suited to mixing IT applications and human interactions in numerous dynamic combinations." - Richard Gay, IT Applications Manager, Thomson Video Networks
Leading pharmaceutical company
"Digitizing our paper based analytical process has resulted in time savings equivalent to 5 FTE’s." - Associate Director, R&D IT
"Even with no prior experience with Bonita BPM, with some training I was able to develop an executable first proof-of-concept process." - Matt Madison, Director, Product Solutions